This address is a presentation by Alan Lew, Northern Arizona University on the theme of how Web 2.0 and social media changing tourism.
http://www.slideshare.net/alew/travel-20-the-emerging-web-20-virtual-travelscape
In fact, the social media features are particularly attractive for tourism, the ability to rely on the 'attitude of consumers to pass information and content, useful when the choice of destination but also services. The size of a network applies not only to consumers but to 'entire value chain (all the operators involved).
The industry, in this context is conceived as an ecosystem, as is evident from this second contribution
http://www.eduwilliam.com/index.php?s=tourism&submit=Invia+query
But here an interesting list and classification of tourism-related blog
http://www.slideshare.net/gthevenot/blogs-in-the-tourism-industry
This presentation instead has several examples to contrast between Web 1.0 and Web 2.0
http://www.slideshare.net / unodewaal/travel20
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